Yes, and for individual courses it is generous: 30 days from the day you buy. Try the lessons, and if the course is not for you inside those 30 days, you can start the refund yourself in Studio under Settings. You do not need to ask anyone first.
- Freya courses: studio.freya.courses/settings
- Twotap courses and the Summit: studio.twotap.art/settings
Landing on the wrong one of the two forwards you rather than refuses you, so start with whichever you remember.
Two things work differently, so they are worth knowing before you ask:
- Brush sets and other download-only files are not refundable. The files are yours the moment you buy, so there is nothing to give back. This is marked on the product page and at checkout.
- Subscriptions and Summit passes are not courses, and they have their own separate windows.
If Settings does not offer it for your order, or you are not sure which of the above you bought, go to help.freya.courses. Every answer we have is searchable there, and the contact form at the bottom of that page reaches a real person who reads it. Tell us the email you bought with and what you ordered. We would rather check your order with you than have you work it out from a policy page.
