Your courses live in Freya Studio. Sign in with the email address you bought with and we email you a link that signs you in. There is no password to set and no code to wait for.
- Freya courses: studio.freya.courses
- Twotap courses and the Summit: studio.twotap.art
1. Check your email
Access is attached to your account within seconds of the payment clearing. We send one email, with the course name followed by is ready for you in the subject line. It lists what you bought and has a single button. That button signs you in and drops you straight inside the course, and it works for 24 hours.
Your store sends its own order receipt separately, so two emails is normal. The receipt is not your way in.
Cannot see it? Look in spam and promotions. The sender is noreply@academy.freya.courses or noreply@academy.twotap.art, and adding it to your contacts stops this happening again.
2. You do not actually need that email
You can let yourself in at any time:
- Go to studio.freya.courses/login, or studio.twotap.art/login for Twotap and the Summit.
- Type the email address you bought with and choose Email me a sign-in link.
- Open the email and tap the button. You are in.
The link works for 24 hours and is single use. You can ask for up to three in ten minutes, so if you have already requested a few, open the newest email rather than asking again.
There is no code and no forgot-password page. The sign-in link is how you get back in. If you have an older email from us with a six digit code in it, please ignore it. You can set a password later in Settings if you would rather have one.
3. Bought from us before the move?
Choose Previous student on the sign-in page. We match older purchases by email address and bring them across into your Studio account.
4. Once you are in
You land on your dashboard. Everything else hangs off the menu down the side, or the tabs along the bottom on a phone:
- Courses, everything you own, plus the rest of the catalogue as locked cards.
- Brushes, your brush sets. The In your library tab is the ones that are yours.
- Resources, standalone files: palettes, references and templates.
- Settings, your account and billing, and the Refresh purchases button.
Open a course and the download block sits on the course page itself, so you do not have to hunt through the lessons for the files.
5. Download the course materials
Open your course and find its downloads block. Many courses lead with one complete resource pack holding the whole kit in a single file: brushes, colour swatches and reference images.
Do this on your iPad, so the files land on the device Procreate runs on. Download links do not expire and there is no limit on how many devices you use them on.
The file arrives as a zip, and Procreate cannot read a zip. Open the Files app, look in Downloads, and tap the zip once. iPadOS uncompresses it in place and leaves a blue folder next to it with the same name. If tapping does nothing, press and hold and choose Uncompress.
Then open the blue folder.
Everything is inside: brushes, colour swatches and image references for particular lessons. Some lessons need no reference files, so they have no folder.
One tip that saves a lot of trouble: save to On My iPad rather than a cloud folder. Files that live only in iCloud or Google Drive show up greyed out until they finish downloading, which looks exactly like a broken file.
6. Installing the brushes
You need the Procreate app on your iPad first. There are two ways in.
From the Files app. Tap the .brushset file and it opens Procreate and installs itself.
Open any canvas, tap the brush icon, and the new set is at the top of the Brush Library.
From inside Procreate. Open a canvas, tap the brush icon, then the +.
Tap Import and pick the .brushset file from your Downloads folder.
Import one file at a time. Sharing a whole folder usually fails, because a mixed folder does not offer Procreate in the share sheet.
7. Installing the swatch palettes
Same two routes. Tap the .swatches file in the Files app and it imports itself, or bring it in from inside Procreate.
Go to the Colour panel and tap Palettes in the bottom right corner.
Tap the + in the top right corner.
Choose New from file and pick the .swatches file from your Downloads folder. The imported palette lands either at the very top or the very bottom of the list, depending on how it came in.
8. Importing reference images and PSD files
Some lessons come with reference images and PSD study files. The most direct route is Procreate's Gallery.
Find the file you want. It can be a JPEG, PNG, PDF or PSD. Tap it and it imports into Procreate.
Greyed out files? You are in the wrong importer. The Gallery only takes images. Brushes come in from the Brush Library, and palettes from the Palettes tab.
If the sign-in page cannot find your account
The order is almost certainly carrying a different email address. PayPal and Apple Pay often pass their own, and one mistyped character does it too. Go back to studio.freya.courses/login and try the other address you might have bought with, or choose Previous student if the purchase was made before the move. For Twotap courses and the Summit the sign-in page is studio.twotap.art/login, and landing on the wrong one forwards you rather than refuses you.
If neither address works, go to help.freya.courses. Every answer we have is searchable there, and the contact form at the bottom of that page reaches a real person who reads it. Send your order number or a screenshot of the receipt and we will match it to an account for you.
support@freya.art still works if you would rather email.
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